Refund policy
At Muhammadan Press, we want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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Item must be unused, unmounted, and in original packaging
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Item must be in resalable condition
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Proof of purchase (order number or receipt) is required
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Customer is responsible for return shipping costs unless the item is defective or incorrect
The following items are non-returnable:
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Custom or made-to-order prints
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Clearance or final sale items
Refunds
Once we receive and inspect your return, we will notify you regarding approval or rejection.
If approved:
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Refunds will be issued to the original payment method
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Processing time is 5–10 business days depending on your payment provider
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos and your order number. We will arrange a replacement or refund.
Exchanges
We do not offer direct exchanges. If you require a different item, please return the original item and place a new order.
Order Cancellations
Orders may be cancelled within 12 hours of placement and only if they have not yet been shipped.
Contact Information
For all return and refund requests, please contact:
Muhammadan Press
admin@muhammadanpress.com